![]() ![]() I have a loaner car for the day and when playing around with various settings the screen froze and went completely black! Nothing I do will get it to turn back on. I have tried searching the forum and I can't find anything, but have any new owners had any issues with the touch screen going completely black and becoming unresponsive? This resets the 15.5' touchscreen and in my case solved the issue! The screen came right back on and has worked since! ![]() See our dedicated article if you have this model.Solution: The Sync4 reset is to hold the volume rocker in the volumne down position and the right arrow key together for 10 seconds (both on the right side of the steering wheel). Note: This can be a common issue causing Ford F150 radios to not work. A master resent will often solve this, just like how resetting other electrical products can magically fix the issue.īy following our guide, you should be able to reset the Ford sync in no time, and if this still does not resolve the issue, you should consult your local Ford dealer for more help. You may be concerned that a Ford Sync producing no sound is a significant concern, but don’t worry. United States Ford Dealers Ford Final Thoughts If your car is still under warranty you should definitely consultant your local dealer. They often have special diagnostic kits and expertise to quickly resolve the issue. While this could be an expensive option, you’ll be able to trust that Ford will be able to resolve the issue for you. If a master resent does not fix the Ford sync not producing the sound, you should consult a Ford specialist to diagnose what is wrong with the radio system. If your Sync radio isn’t making any sound, try either of these sets of instructions to have it working normally again.
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